Social Media is where your reputation lives, thrives and dies in the digital age.
People used to ask their friends if they had an experience with a business as a way of getting a recommendation. Now, they can find the Facebook page of a business and hear what every disgruntled customer has to say about them.
How you handle your social media will make or break your relationships with a lot of potential customers.
But it’s not all doom and gloom…
Social media is one of the greatest resources available for businesses to find new customers and keep their current ones coming back for more.
As always, the key is relevant content. Every post can’t be a “Buy my product” / “Look how great we are”, you need to speak to your customers about something they care about and listen to what they think.
People who interact with you on social media can be your biggest asset, or your biggest liability. It’s all about how you interact.
Get in contact to find out how we can help you start a meaningful dialogue with your current and potential clients that benefits everyone involved.